NeoBharat IT Solution
Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, or use our services (repairs, IT support, AMC) and buy/sell enquiries.
Who we are
NeoBharat IT Solution provides laptop & desktop sales, buyback, repairs, data recovery, IT support services, and AMC (Annual Maintenance Contract). This policy applies to information processed through our website and related communications.
Information we handle
What we collect & why
We collect only what we need to respond quickly, provide service updates, and improve your experience.
Information you provide
Name, phone number, email address, device details (type, model, condition), enquiry/requirement details, and any messages you send us.
Information collected automatically
Basic usage data such as IP address, device/browser type, pages visited, and approximate location derived from IP for security and analytics purposes.
How we use, share, and protect data
Key privacy practices explained in plain language.
How do you use my information?
To respond to enquiries, schedule pickup/delivery, provide repair/AMC support, share quotes, and communicate service updates. We may also use aggregated analytics to improve our website and services.
Do you share my data with anyone?
Only when necessary—for example, with logistics partners for pickup/delivery, payment providers (if applicable), or service tools used to manage enquiries. We do not sell your personal information.
How long do you keep my data?
We keep information only as long as needed for the purposes described above, to meet legal/accounting requirements, and to resolve disputes. Retention periods vary by record type.
How do you protect my data?
We use reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Cookies and analytics
We may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings; disabling cookies may affect site functionality.
Your choices & rights
You may request access, correction, or deletion of your information, or withdraw consent where applicable. To make a request, contact us using the details below.